Frequently Asked Questions

Product

How to make a curve or right angle with a shower water dam?

You can make a series of relief cuts to allow for an overall slight curve when attaching the water dam to the shower unit. In some cases, a homeowner may need to make a right turn with the water dam. This is done by cutting out a small triangle shape on the one side of the water dam base that does not have the vertical loop. By cutting out the triangle in the base, this allows for a right angle turn without cutting through the vertical loop.

For more detailed instructions and a photo please see this blog post.

Collapsible Shower Water Dam (Shower Water Retainer) Bulk

Which way should the lip on the Water Dam face?

The flat lip should be facing toward the drain which is inside the shower unit.

Collapsible Shower Water Dam (Shower Water Retainer) Bulk

How long should I expect the rubber dam to last.

Our rubber dams were built to last. The adhesive is bonded to the base of the dam. We would expect 5 years, however, you may have to apply additional adhesive sometime during the lifetime of the rubber.

Collapsible Shower Water Dam (Shower Water Retainer) Bulk

Do I need end caps if the dam comes in contact with the shower wall?

If the shower wall meets the shower base at a right angle, then you do not need end caps. If needed you have the option to put some silicon where the dam meets the wall.

If you have a cove or round area where the wall meets the shower base, we suggest using our end caps.

Collapsible Shower Water Dam (Shower Water Retainer) Bulk

What should I do if the water dam starts to lift or is caught and the adhesive lets go?

Some tile sealer products can prevent proper bonding or a section can be caught and pull up the water tight seal – We would recommend using an exterior construction adhesive such as Liquid Nail or PL 2000 which is found in most hardware stores.

Collapsible Shower Water Dam (Shower Water Retainer) Bulk

What do you do for end cap or when the dam comes in contact with the shower wall?

If your wall come down on a right angle to the shower base, then you can put some silicon where the dam meets the wall.

If you have more a cove or round area where the wall meets the shower base, we suggest using our end caps or plugs product.

Collapsible Shower Water Dam (Shower Water Retainer) Bulk

What size or length should I order of the extra long shower rings?

Take the inside diameter measurement of your current shower curtain rings; (For example – the inside diameter is two 2 inches), Then you take the measurement of the gap between the bottom of your shower curtain and the distance to the shower pan or base; (Let’s assume it is four 4 inches). So we now have a total of six 6 inches if you combine both measurements.

The proper length of a shower curtain bottom hem should be approximately ¼” to ½” inches up and off of the shower pan or base.

This small space will allow your shower curtain to proper drip dry between shower rather than remain wet allowing bacteria to grow. So a person would subtract ½ inch from the total measurement which in the example above was six 6 inches, which will give you the measurement of the extra long shower ring you should order – 5 ½ inches.

Residential Extra Long Shower Rings Institutional Extra Long Shower Rings

Can I use the StayDry System with my decorative curtains?

Yes! Decorative curtains can be placed on the same rings in front of your StayDry curtain or liner.

Shower Curtain Kit with Beige Curtain Shower Curtain Kits

What if I am moving and want to take my StayDry system with me?

You can easily remove your wall channel without causing any damage to your shower walls. Gently pry the wall channels off with a butter knife or similar tool. You can either glue your wall channel in its new location or contact StayDry to order a replacement.

Shower Curtain Kit with Beige Curtain Shower Curtain Kits Shower Curtain Sealer

How many walls will each Curtain Sealer unit assist with?

You need one Curtain Sealer unit for each wall you wish to create a watertight seal with your existing shower curtain.

Shower Curtain Sealer

What should I do if my wall channel will not stick to the wall?

Extreme irregularities in the wall or some surfaces may require caulking to provide secure installation.

Shower Curtain Sealer Replacement Wall Channels Shower Curtain Kits Shower Curtain Kit with Beige Curtain

I have installed your Shower curtain and wall channel, why would water still be escaping between the top of my bathtub and the wall onto the floor.

We have noted in a few situations that the bathtub was not properly installed and it is actually on a slant outward toward the bathroom floor. Ideally the tub should be properly re-installed or your can you place a small rubber dam on the top of the bathtub near your wall channel to divert the water back into the tub.

Shower Curtain Kit with Beige Curtain Shower Curtain Kits Shower Curtain Sealer

Can I purchase extra or longer wall channels?

Yes, a customer can purchase both extra wall channels, longer wall channels, tubes and various size curtains. These are all available on our parts ordering page.

Shower Curtain Kit with Beige Curtain Shower Curtain Kits Shower Curtain Sealer

What size or length should I order of the extra long shower rings?

Simply measure the current inside diameter of your curtain rings (e.g. 2.0″) then measure the size of the gap from the bottom of your curtain to the shower pan, less a ½ inch for your curtain to be able to hang to dry without touching the pan (eg 3.0″). In this example, you would order a set of twelve 5.0 inch long shower rings.

Residential Extra Long Shower Rings Institutional Extra Long Shower Rings

Returns

What is your return policy?

We accept returns of new unused products shipped back to us within 60 days of product purchase. Please call or email to arrange your return.

Shipping & Delivery

Do you ship your products internationally?

Yes! We can ship internationally. Please call us directly at 1-866-944-0449 to make your order and arrange shipping. We’d love to hear from you.

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