Returns, Exchanges and Refunds

We accept returns. You can return any unused items within 30 days of your purchase with proof of purchase for a refund or exchange. If 30 days or more have passed since your purchase, we do not offer a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return or exchange. If you are entitled to a return, we will refund your purchase price less the shipping and handling charges which are not refundable.

Shipping your item back to us

To exchange or return the item for refund which you purchased, please ship it to:

StayDry Systems
6790 Greig Court
Brentwood Bay
BC, Canada V8M 2G4

Shipping charges for all returns and exchanges must be prepaid and insured by you. You are responsible for any loss or damage to the item during shipment. We do not guarantee that we will receive your returned item.

To follow-up on the status of your return, please contact us at info@StayDrySystems.com.

Thank you,
Tom Bryce and the StayDry Team